ForexPeople

Smart.Swift.Simple

Privacy Policy

This Privacy Policy governs the manner in which ForexPeople collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.forexpeople.co.za website (“Site”). This privacy policy applies to the Site and all products and services offered by ForexPeople.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the internet service providers utilised and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

ForexPeople may collect and use Users personal information for the following purposes:

  • – To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • – To personalise user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • – To improve our Site: We may use feedback you provide to improve our products and services.
  • – To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • – To share your information with third parties: We may share or sell information with third parties for marketing or other purposes.
  • – To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
  • – To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

ForexPeople has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at www.forexpeople.co.za

This document was last updated on April 04, 2013.

 

  • I just want to say that working with Leon is such a pleasure. He is always “on top it”, professional and friendly. Most of all, when there’s a hiccup, he is a fixer.

    Anjé

  • Thanks to all the hardworking people over there. You guys really give 5 star service!!!

    Alta

  • Sharon knows no boundaries when ensuring the satisfaction of her clients. She will work any hour of the day, she will call, Skype call, email to ensure understanding and support in the transaction she is attending to on your behalf. Sharon’s clients are made to feel like they are her only client. We highly recommend Forex People being a part of your foreign exchange dealings.

    Brian

  • In the two years that we have been dealing with ForexPeople, we have had no problems or complaints. Leon Putter always gives us the best advice when it comes to booking forex and he is always just a Skype or phone call away. We would recommend ForexPeople to any business who needs or deals with forex because they are very efficient and reliable at all times. Thank you for going the extra mile.

    Vigneswari

  • We have used Warren at ForexPeople for many years and have found their service not only to be friendly but also efficient, cost effective with bank charges and exchange rates.

    Cathy

  • Partnering with Forex People simplifies a complex task and allows us to free our hands to give full attention to our customers. We are grateful to John Rambo and ForexPeople for the hassle free assistance on all our transactions. It’s often the invisible hand that gets seen the most, certainly the most appreciated. We do not hesitate in recommending their involvement in your business.

    Cris

  • I would like to thank Warren and Forex People for their fantastic service through the years and we are hoping that we can all grow together from strength to strength over the years ahead.

    Anne

  • The service that we have received from Warren and Forex People has been exemplary and professional at all times. ForexPeople have gone the extra mile in situations where needed without hesitation. The rates that have been offered for our foreign payments have been very competitive and the general forex dealings from ForexPeople have been excellent overall.

    Annelize

  • We have dealt with ForexPeople, and in particular with John Rambo, for the past 10 years. ForexPeople’s service and interest to secure the best deals and rates for our payments has been brilliant! They have gone out of their way to help us with all deals in a most professional way and have always been available to offer new ideas and suggestions.

     

    Penny

  • Dealing with Sharon Hendry and her team at ForexPeople has made payments to foreign suppliers painless and straight forward. Prompt SMS and email notifications takes the guess work out of exchange rates and cost of deals. And the benefit of not having to get original documentation to the bank, but dealing via email, makes these transactions an absolute pleasure. I recommend ForexPeople to everyone who has to transact with foreign banks.

    Sue M

  • ForexPeople were a very pleasant surprise for me at a time when I had just moved to South Africa and wanted to buy property. I saved money from my transactions; my transfers were always completed ASAP, and I was able get prompt replies to my queries.

    Serra

  • Our company has been dealing with ForexPeople and specifically Ilze Louw, for many years now. We struggled previously with the major banks to handle our foreign payments. Not only is ForexPeople far more efficient but much more user-friendly and cost-effective than any of the alternatives we tried. Ilze, often went further than the extra mile, to accommodate our requirements. They are knowledgeable on any related matter, be it a simple transaction or the most complex transactions. I can recommend ForexPeople to any entity.

    Cobus

  • The personalised, professional service I have consistently received from Lelani Voges of ForexPeople since inception of our business over 5 years ago, would make it very difficult to switch to any of their competitors.

    Sue

  • We have been using ForexPeople for many years and with the wonderful and capable assistance of Lelani and her colleagues our forex transactions have been handled swiftly and efficiently. The favourable exchange rates and charges offered by ForexPeople are an added advantage for our businesses. We highly recommend ForexPeople for all your forex requirements whether it be incoming or outgoing forex. A truly dedicated organisation.

    Debbie

  • With ForexPeople we have been able to save well over half a million rand on forex in the 2 years we have been working closely with Sharon and her team. I would highly recommend ForexPeople to anyone that is looking to save money and time on their Forex transactions.

    Macita

  • Thank you to you all for your great service and a lot of patience during 2016. It is always good to know that no matter what the situation is, one of you will always be more than willing to assist me timeously.

    Sonia

  • Your service was outstanding. I haven’t experienced service like I did at the speed that I did in South Africa for a very long time. Makes me want to bring my money back from overseas and stay here! ???? But seriously, Richard and Nikita were fantastic. I am sure we will do business many times again. I will most definitely recommend your services to others needing such help.

    Bridget